SEE WHAT OUR CUSTOMERS SAY ABOUT WORKING WITH COPYCARE
Royal Bournemouth Hospital
I work for Bournemouth A&E and had to ring this morning for urgent attention for a very poorly printer in Majors!! Simon was so friendly and helpful on the phone and rearranged jobs so we could be seen as a priority!!! The guys that came to fix the naughty printer came very quickly and finished the job real quick enabling us to efficiently run our busy A&E department. All done with friendly smiles on their faces!! Please let all these guys know howwonderful they are and how appreciative we are of their wonderful service! Have a great day! x
As long standing customers of Copycare we appreciate their continued friendly and professional service. The equipment is robust and trustworthy and when it does inevitably develop a fault through normal wear and tear the quick response / fix times offered by Copycare are excellent.
We at Kiteleys Solicitors have been satisfied customers of Copycare for many years. As our business expanded Copycare had the knowledge and experience to supply the right machine for the purpose. In today's climate it is important for us to not only keep our printing costs to a minimum but also to be aware of and reduce our impact on the environment, both of which Copycare delivered. So many suppliers lose interest once the dotted line has been signed but Copycare have proved to be reliable and quick to remedy any problem, no matter how small. From sales through to service Copycare have consistently provided us with a very high service indeed.
Having moved our copier contract to Copycare I am delighted with the service we have received. The costs have been highly competitive, the machines reliable and the service excellent.
Copycare really have been an absolute pleasure to do business with. The team at Copycare are always on hand to help and their maintenance team are a pleasure to have in the office. The new printer we have just had installed is absolutely fantastic and the guys ran through the machine with us to ensure we had a full understanding of the machine and its capabilities. I would highly recommend this company to all.
Diamond Sporting Group
The Copycare team were extremely efficient and professional in dealing with our printing needs. They presented a range of options to us and subsequently went on to arrange delivery, installation and some detailed configuration without delay. We’re really pleased to be working with a printing specialist who are based in the local area, their customer service approach makes a world of difference.
Cuddles Day Nursery
We have been customers of Copycare Office for many years and have their machines at all our locations. We have always received fantastic service and support from Copycare. Their team of engineers are always fast and efficient on the very few occasions we have had need to call them. They monitor our toner usage and arrange delivery of new toner in advance of us needing it, we never run out of supplies. We also don’t have to worry about taking the meter readings ourselves, this is all done via a network link. This means we get accurate and timely invoices without any input by us.We are very happy with the service we receive and very happy to recommend them to anyone interested in great machines from a great supplier.
Cannon Technologies Limited
I am pleased to offer this testimonial for Copycare Office Equipment Limited. We have been dealing with Terry Callaway (MD) for many years, and have always found his company to be first class. The equipment is excellent and the service is second to none. Care is taken when renewing our contracts to ensure we are supplied the correct equipment to meet our needs, and I am aware that Copycare are very thorough in their research as to what is actually required. I highly recommend Copycare to any company looking for reliable equipment and quality service.
Southbourne School of English
We are confident that we made the right choice with Copycare. Initially we had excellent advice in choosing a photocopier, which has met our needs perfectly. Training and advice was clear while we were ‘learning’ to use our new equipment. All Copycare staff are able to assist with enquiries, often over the phone, and ordering replacement toner is seamless. If a service call is necessary, it is dealt with very promptly, which is particularly important for us. The professional service and support we get from Copycare is second to none, and being competitively priced is an added bonus.
Confex Technology Ltd
The decision to use Copycare was made easy for us, the equipment was proven to have cost/benefit and fits our plans for the foreseeable future. It arrived and was installed with minimum interruption and one small glitch was dealt with straight away, it's easy to use and it's as if we always had it, we see Copycare as a valuable partner to our business.
Penton Motor Group
The Copycare team are our "go to" company for supplying all the group's printers, copiers and replacement toners. Printers and copiers are supplied and installed with efficiency, and any backup and support is also prompt and efficient. I would highly recommend Terry and his team.
Moordown Medical Centre
The Copycare team were really helpful in understanding what our requirements were and offered a variety of products to choose from. Competitive on price and service has been exceptional.
Our company engaged with Copycare a few years ago through a referral, to supply our first large printer for our office.We dealt directly with their managing director, who is honest and understands our needs. We give them a list of requirements and a tailored solution is prepared. Our company has grown a substantially since but they have more than kept paced with our requirements for machines, servicing and consumables. We have a suite of Ricoh and Lexmark units across all our offices, all managed remotely by Copycare. What we seek is a single point of contact, to take control of our print service as a whole, to make sure it is always available and support us if and when we need support. To that end, Copycare are a brilliant partner to work with and I wholly recommend them for your consideration for your company's printing management.
Dorchester Town Council
Dorchester Town Council did a lot of shopping around for best value; Copycare came out far better than anyone else. They allowed us to visit the showroom to try the machines, installation was quick and hassle free.
We use several printers which were supplied and are supported by Copycare. They have proved to be very economical and reliable. I would have no hesitation in recommending them.
We have been happy clients of Copycare for a number of years and with their help, have reduced office repro running costs. They have a wide selection of products to offer and always take the time to find us the best equipment to suit our needs. The staff are polite, friendly and helpful and any requirements are met swiftly and efficiently. I would have no problems in recommending Copycare to other business owners.
We believe that we selected the right equipment to do the job, we are all very happy with the performance. Competitive pricing as well!
Complete Accountancy Plus Ltd
We have been a client of Copycare since 2004 and they have consistently delivered an excellent service at a very competitive price. The Ricoh equipment they provide is reliable, efficient and is precisely tailored to the needs of our business. On the very rare occasion that the machines need attention, the service team have been able to resolve the issue on the very same day which is of utmost importance in our busy office. Copycare are always friendly and helpful and I would not hesitate in recommending their services to anyone.